Past Issues :: 2007 July 1 :: Street News Service: Dani Ladies
'Dani Ladies' on front line of push to sell to poor
Yogurt maker creates a new business venture for women in South Africa
ORANGE FARM, South Africa, June 4 — South African Joyce Daka is on the front lines of a new project by French food group Danone to expand its reach from suburban supermarkets into poor neighborhoods.
She sells small cups of vitamin-enriched yogurt door-to-door in Orange Farm, a sprawling township of modest houses and makeshift shacks west of Johannesburg.
A year ago, Daka, 50, was struggling to support herself, three children and two orphaned relatives. “Often we didn't have enough food on a daily basis,” she said. “I'd always been unemployed.”
Now she is a thriving entrepreneur earning around 2,000 rand ($287) per month.
Danone, like other international food groups, is rushing to expand in emerging markets to offset sluggish growth at home. An estimated 4 billion potential consumers around the world live on less than $2 a day.
After less than two years, sales by volume of the new low-cost product, so far only rolled out in the Johannesburg area, are outstripping some of the firm's major national brands.
“Sales are fantastic,” Maria Pretorius, Danone's local marketing manager, said of the low-cost product.
Its traditional, higher-priced products, sold through regular distribution channels and supermarkets, are out of reach for most South Africans, a quarter of whose people are unemployed.
“We realized that our products were neither available nor affordable to a great percentage of the South African population,” said Pretorius.
So it created a product with local dairy partner Clover that sells for 1 rand (14 cents) and set up a separate network of distributors like Daka.
“That was the main challenge, how to make it available because our distribution systems do not go to the townships,” Pretorius said.
“Dani Ladies” are trained to sell in open-air markets or door-to-door in townships.
Danone provides a uniform, a cooler box, a trolley, support and training, but the saleswomen must pay for the product in advance after a pilot credit system was unworkable.
On a recent afternoon, Susan Phungo, 36, was at her roadside stall where she had expanded her business by selling Danimal yogurt in addition to vegetables and dried beans.
Across the township, Daka was doing a brisk business in a crowded open-air market surrounded by other hawkers selling clothes, vegetables and fruit.
“In the morning I go house-to-house and then in the afternoon I find a busy spot,” said Daka, sitting under a yellow Danone umbrella in her brightly colored “Danimal” T-shirt.
On a busy day she can sell over 700 pots of yogurt, but the average is around half of that. The saleswomen keep a profit of 20 South African cents from each 1-rand yogurt pot they sell.
“It's made a huge difference in my situation,” said Daka, who is taking care of two orphaned relatives in addition to her own children.
